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  • Desain Rumah Minimalis Terbaru 2015

    Konsep Rumah Operasional Pada Bandara

    Dari penjabaran konsep teoritis dapat diambil suatu konsep opersional agar tidak terjadi kesalahpahaman dalam penulisan. Untuk lebih mempelancar dan mempermudah pemahaman tentang bagaimana tanggapan publik terhadap kualitas pelayanan di Bandara Sultan Syarif Qasim II Pekanbaru. Untuk mengetahuinya digunakan indikator – indikator sebagai berikut:

    Kualitas pelayanan yang diinginkan Publik yaitu :
    a.Kepuasan Pelanggan
    - Fasilitas Tunggu di Bandara Sultan Sarif Kasim II Pekanbaru.
    - Kebersihan di Rumah.
    - Keramahan dan penggunann bahasa yang baik dan sopan oleh petugas di Rumah.

    - Sikap atau perilaku yang diberikan petugas di Rumah.
    - Keterampilan dalam penyampaian pesan oleh petugas di Rumah.
    - Ketanggapan terhadap situasi dan kondisi di Rumah.
    - Keamanan yang diberikan oleh petugas di Rumah.
    - Ketepatan dan penundaan waktu penerbangan di Bandara Sultan Syarif Kaism II Pekanbaru.

    1. Lokasi Penelitian Rumah
    Penelitian rumah ini direncanakan berlokasi di Rumah.

    Subjek dan Objek Penelitian
    a. Yang menjadi subjek rumah penelitian adalah penumpang maskapai penerbangan domestik
    b. Yang menjadi objek dalam rumah penelitian ini adalah PT.(Persero) Angkasa Pura II dalam pemberian pelayanan di Bandara Sultan Syarif Kasim II.

    Populasi dan Sampel.
    a. Populasi
    Populasi rumah penelitian ini adalah para penumpang masakapai penerbangan domestik dari pukul 09.00 – 15.00 wib, yang menggunakan pelayanan dan jasa di rumah, yang berjumlah 800 orang/penumpang.

    b. Sampel
    Dalam rumah penelitian ini penulis menggunakan tekhnik quoto purposive sampling yaitu sampel diambil dengan cara menunjuk subjek yang akan diteliti dengan jumlah yang akan ditetapkan., yang mengambil sampel 10%  sebanyak 80 orang/penumpang.

    Teknik Pengumpulan Design
    Adapun metode yang digunakan dalam pengumpulan design dalam rumah ini adalah
    a. Angket
    Angket adalah sejumlah pertanyaan yang tertulis yang digunakan untuk memperoleh informasi dari responden dalam arti laporan tentang pribadinya atau hal-hal yang ia ketahui.(Suharsimi,1993:124). Angket diberikan oleh penumpang domestik Rumah.

    b. Wawancara
    Wawancara ini dilakukan untuk mendapatkan design sesuai dengan rumah penelitian. Wawancara ini dilakukan kepada Kepala Cabang PT.(Persero) Angkasa Pura II Pekanbaru dan pada penumpang penerbangan domestik.

    Tekhnik Analisa Design
    Setelah design terkumpul, selanjutnya peneliti akan menganalisa design tersebut dengan menggnakan metode deskriptif kuatitatif dan persentase kuantitatif karena rumah ini pada umumnya merupakan penelitian non hipotesis sehingga dalam langkah penelitiannya tidak perlu merumuskan hipotesis. Terhadap design yangbersifat kuantitatif, yaitu yang digambarkan terhadap kata-kata atau kalimat dipisah-pisahkan menurut katagori untuk memperoleh kesimpulan.

    Selanjutnya design yang bersifat kuatitatif yang berwujud angka – angka hasil perhitungan atau pengukuran dapat diproses dengan beberapa cara antara lain, dijumlahkan, dibandingkan dengan jumlah yang diharapkan dan diperoleh persentase. Kadang – kadang pencarian persentase dimaksudkan untuk mengetahui status sesuatu yang dipersentasekan dan disajikan tetap berupa persentase  lalu ditafsirkan  dengan kalimat yang berseifat kualitatif yaitu :
    a.Baik 76 % - 100 %
    b.Cukup Baik 56 % - 75 %
    c.Kurang Baik 40% - 55 %
    d.Tidak Baik Kurang Dari 40 %.

    Sebaliknya design kualitatif yang ada seringkali dikuantifikasikan, diangkakan sekedar untuk mempermudah penggabungan dua atau lebih design variabel, kemudian sesudah terdapat hasil akhir lalu dikualifikasikan kembali dan tekhnik ini disebut dengan teknik deskriptif kualitatif dengan persentase.(Suharsimi,1993: 245-246). Adapun rumus yang digunakan teknik deskriptif kuantitatif yaitu penulis menganalisis meggunakan angka – angka dan persentase dan table dengan menggunakan rumus.
    Anda Ingin Mendapatkan Gambar Layout DENAH
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